According to Zhengguan News, on December 23rd, JD.com released its 2024 year-end bonus plan. In the first year of implementing a 17-salary structure and gradually moving towards a 20-salary system, employees with an annual performance rating of A+ within departments that achieve 17 salaries will receive 20 salaries. JD.com’s procurement and sales department has an average of 23 salaries for 2024.
Following on December 25th, after an average salary increase of 30% for all JD.com customer service staff in February this year, JD.com Group announced an upgrade to customer service personnel’s salary and benefits, with over 20,000 JD.com customer service staff achieving an average salary increase of two months.
